Surgeon Attribute Descriptions

Medical Colleague
Coordination of Care
  The physician coordinates care effectively through communication with patients, colleagues, and other health professionals.
Clinical Competency
  The physician assesses, diagnoses (using the appropriate technical procedures), and performs technical procedures skillfully.
  Communication and Ethical Conduct
    The physician respects the rights of patients, collaborates with medical colleagues and manages health resources. The physician manages personal stress and recognizes his or her own surgical limitations.
Professional Development
  The physician is involved with professional development for his or her own benefit as well as for the benefit of others in the medical profession.
Co-worker
Professional Responsibility
  The physician accepts responsibility for his or her professional actions, collaborates with other professionals, and respects patient rights.
Written Communication
  The physician provides clear written communication, including prescriptions and hospital orders.
Verbal Communication
  The physician's verbal communication is effective, courteous, and respectful.
Patient
Information Management
  The physician provides verbal and written health information to patients, returns patient messages, arranges appointments with specialists and follows up with a patient to advise of any serious problem.
Physical Office
  The physician's office is clean, in good repair, and adequate to its intended purpose.
Patient Communication
  The physician meets the patient's need for information and explains any procedures, side effects and alternatives in language that the patient understands. Patients indicate whether they would return or refer a friend to the physician.
Office Staff
  The physician's staff treat patients in a helpful, pleasant and professional manner.